FAQs

My Supplements Kingdom is an e-commerce platform dedicated to providing high-quality nutritional supplements. We focus on offering a wide range of products to support your health, wellness, and fitness goals.

You can contact us via email at [email protected]. Our customer support hours are Monday to Friday, 9:00 AM to 6:00 PM (MST).

Our website offers detailed product descriptions, including ingredients and usage instructions, to help you make informed decisions. If you’re unsure, feel free to contact our team for personalized recommendations based on your health and wellness goals.

Yes, all our products are sourced from trusted manufacturers and undergo rigorous quality testing to ensure they are safe and effective. However, we recommend consulting with a healthcare professional before starting any new supplement, especially if you have pre-existing health conditions or are pregnant or nursing.

Many of our products are gluten-free, and we offer options that cater to various dietary needs. Please refer to the product’s detailed ingredient list on the product page or contact us for specific information.

To place an order, browse our website, add your desired products to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details. Once your order is confirmed, you’ll receive an email confirmation with your order details.

We accept major credit cards, including Visa, MasterCard. All payments are securely processed to protect your information.

If your order has not yet been shipped, you can contact us to request changes or cancellations. Once an order has been shipped, it cannot be canceled, but you may initiate a return upon receipt.

Currently, we do not offer international shipping. We only ship within the United States. We hope to expand our shipping options in the future.

Standard Shipping: 5-7 business days.
Expedited Shipping: 2-3 business days.
Delivery times may vary depending on your location and shipping method. Orders are processed within 1-2 business days.

Once your order ships, you’ll receive an email with tracking information. You can use this information to monitor your package’s progress. If you experience any issues, please contact our customer support team for assistance.

We accept returns of unopened products in their original packaging within 30 days of purchase. Opened or used products are not eligible for returns unless they are damaged or defective. For more details, please refer to our Return and Refund Policy.

To request a refund, contact our customer support team with your order number and reason for the return. Once we receive and inspect the returned item, we will process your refund to the original payment method within 7-10 business days.

If your product arrives damaged, notify us within 48 hours of receipt. Please include photos of the damaged item and packaging so we can resolve the issue promptly.

No, you can check out as a guest. However, creating an account allows you to save your information for faster checkout, track your orders, and access exclusive offers.

Click on the “Forgot Password” link on the login page, enter your email address, and follow the instructions to reset your password.

If you experience any issues, such as problems with logging in, checkout, or payment processing, please contact our technical support team via email or phone. Include details about the issue, such as error messages or screenshots, to help us resolve it quickly.

Yes, we frequently run promotions and offer discounts on select products. Sign up for our newsletter to stay informed about upcoming deals.

Absolutely! We value customer feedback and suggestions. If there’s a product you’d like to see in our store, please let us know via email.